Interlibrary Loans: Current ILL issues, Overview of LADD developments

The panel for this parallel session consists of:

Margaret Allen – State Library of Western Australia ; Janifer Gatenby – OCLC ; Deborah Fuller – National Library of Australia and Debbie Hanington – National Library of Australia.

Deborah Fuller, National Library of Australia provided a brief report on Libraries Australia Document Delivery.

  • Currently 730 libraries use LADD Web interface. This is up from 396 in 2001.
  • Currently 73 libraries use their won ISO ILL compliant system to interoperate with LADD.
  • LADD (VDX) software was upgraded in November 2008 with a number of new and improved features.
  • LADD will be upgraded again in 2010. It will include significant  changes to visual displays and the LADD interface

Debbie Hanington, National Library of Australia provided a ‘live’ demonstration of the use of DocStore using the Libraries Australia Document Delivery training database http://docdel-train.librariesaustralia.nla.gov.au/index.html

LADD and Training

The training of staff allows the full exploitation of the functionality within LADD. Users can work their way through the LADD manual. A list of trainers is available from the Libraries Australia web page https://www.nla.gov.au/librariesaustralia/training/trainerdirectory.html

LADD Member and Suspension Directory. There will be a web page which will list all LADD users and those which have temporarily suspended their use.

VDX 4.1.1 – New functionality – due for release 2010

Work queues – same functionality. There will be a change to the display.

Requests flagged as ‘to be acknowledged’ automatically flagged as’acknowledged’.

Option to select ‘Mark as unread’ to keep request’s Authorisation Status as ‘To be acknowledged’.

TIFF files will be able to be converted to PDF.

Single scrolling page will replaced tabbed views.

Pressing ‘Enter’ key same as clicking on the ‘Submit’ button.

Margaret Allen – State Library of Western Australia – Re-imagining libraries -  Project 4: Delivery

One library – constistent experience across libraries. Transforming our culture – developing a new mix of skills and knowledge so we can delivery our vision and build on our culsture of innovation and exploration. Accessible content – improved and easy access to our content. More of unique collections in digital format,  with improved management of digital content.

Key products/services/outcomes for Project 4 include model to offer digital delivery to the user on request, implementation of digital delivery service across Australlia, pilot of physical delivery to the home, evaluation of home delivery pilot, strategy to roll out home delivery which balances preservation with physical access.

Work packages in this project include key technical issues, interoperability, unmediated access, lending, fees and charges, statistics and home delivery.

Janifer Gatenby – OCLC – New standards for resource delivery

We need to transfer information requests to the delivery service that supports a particular library. Request Transfer Message is a new generation standard. It is a simple standard that will sit on top of web services – on top of the http protocol.

Open URL RTM will deliver a request to a local delivery system which can be a national system. However, if the resource is not held in the country, there is a requirement to request the resource internationally and it is at this level that the infrastructure is not up to the task. The existing standards being used are ISO 10161 (aging, complex) and NCIP – transacts on a known item with a known identifier, more for circulation rather than ILL.

RTM may result in immediate access to online digital object – but it may not.

New work started on ISO for physical delivery of library resources.

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